About Us
Our Misson
At Assured Auditing, we are committed to setting the standard for compliance auditing, elevating the quality of the human and community service industry through a collaborative and comprehensive approach.
We strive to support the sector in its growth and development, helping ensure organisations enhance their services for society’s most vulnerable individuals.
Our commitment to excellence is guided by our core values:
Excellence
We uphold the highest standards by investing in our auditors and enforcing rigorous hiring practices, ensuring consistently exceptional service.
Collaboration
Our clients are our priority. We work closely with them to simplify processes, offer proactive support, and provide round-the-clock assistance when needed.
Integrity
We lead with honesty, transparency, and respect, setting industry benchmarks and fostering trust and fairness in every interaction.
Excellence
We uphold the highest standards by investing in our auditors and enforcing rigorous hiring practices, ensuring consistently exceptional service.
Collaboration
Our clients are our priority. We work closely with them to simplify processes, offer proactive support, and provide round-the-clock assistance when needed.
Integrity
We lead with honesty, transparency, and respect, setting industry benchmarks and fostering trust and fairness in every interaction.
With Assured Auditing, you can expect expert guidance, unwavering support, and a commitment to excellence in every audit.
Meet the Team
Admin Team
Emma Healey
EMMA HEALEY
Director / General Manager
LLB(Hons) News
After qualifying in Law in the 1990s, Emma transitioned into Healthcare Management. Having managed numerous GP surgeries, managed clinical services with GP Commissioning groups, and provided contract consultancy services to the Department of Health and NHS University, she joined Community Audits Australia in 2020. Emma purchased the company in 2022 and rebranded it as Assured Auditing in 2023.. Emma has successfully completed the NDIS Auditors course and enjoys the complexities and challenges of her role on a daily basis, with her greatest passion being to help Providers through their audit journey.
Bernard McNair RN
BERNARD MCNAIR RN
Clinical Quality Manager | Accredited Auditor
GradDipNursMgmt, FACMHN
Bernard is a highly experienced auditor, clinical advisor, and mental health specialist with a career spanning over 30 years in nursing, disability services, and community health governance. As a Registered Nurse Bernard has served in senior leadership roles, including Director of Nursing, Executive Director, and Clinical Advisor across aged care, mental health, and disability services. His deep understanding of healthcare regulations, accreditation processes, and governance structures ensures that service providers achieve compliance, operational excellence, and best practice service delivery. Bernard’s experience in clinical oversight and management allows him to deliver thorough and insightful audits that drive best practice service delivery. With extensive board and advisory experience, including roles with Lifeline Australia, the National Mental Health Council, and beyondblue, Bernard brings a wealth of knowledge in advocacy, mental health policy, and service development.
Audit Team
Anthony Jaeger
ANTHONY JAEGER
Accredited Auditor
BSc(Psych), MCommMgt
Antony is a highly experienced auditor and disability services specialist with a strong background in leadership, governance, and service quality improvement. Holding a Bachelor of Science (Psychology) and a Master’s in Community Management, Antony has played a key role in NDIS transition, operational leadership, and compliance frameworks across government and social welfare sectors. With over two decades of experience in disability services, mental health, and community engagement, Antony has been involved in groundbreaking projects that have shaped industry best practices. As an auditor and compliance specialist, he ensures service providers meet and exceed regulatory standards, while embedding person-centred approaches. His deep understanding of stakeholder collaboration, policy development, and risk management makes him an invaluable asset in the auditing and compliance sector.
Aurora Lukass
AURORA LUKASS
Accredited Auditor
DipCS, CertIVTAE, CertIVDis, CertIVMH
With extensive experience in quality management, training, and risk assessment, Aurora is a highly skilled auditor specialising in NDIS compliance. Her background includes leadership roles in care organisations, internal and external auditing, and policy development. Aurora’s ability to manage complex client portfolios, conduct rigorous audits, and develop continuous improvement strategies ensures a meticulous and client-focused auditing approach. Her experience in direct support work, training, and assessment further enhances her ability to evaluate service providers with precision and insight.
Bernard Schoof
BERNARD SCHOOF
Accredited Auditor
BEd, DipBus(Compliance)
Bernard is a highly skilled quality and compliance specialist with extensive experience in governance, risk management, and regulatory auditing across the NDIS and aged care sectors. Holding a Diploma in Business Compliance, Bernard has played a key role in ensuring service providers meet industry standards and legislative requirements. As a Quality & Compliance Officer, his expertise in policy development, internal auditing, incident reporting, and continuous improvement ensures that service providers uphold best practices in compliance and service delivery. With a strong analytical mindset, attention to detail, and leadership in quality assurance, Bernard is committed to fostering operational excellence and regulatory adherence within the disability and aged care sectors.
Christine Pollock RN
CHRISTINE-POLLOCK
Accredited Auditor
MHL, DipN, ACC, NNC
Christine is a highly skilled Registered Nurse, healthcare leader and compliance auditor with over 30 years of experience in clinical governance, hospital management, and quality assurance. Holding a Master’s in Healthcare Leadership and a Diploma in Nursing, Christine has served in senior executive roles, including Director of Clinical Services, Nursing Unit Manager, and Assistant Director of Nursing across public and private healthcare sectors. Christine is able to apply her strong background in clinical risk management, operational leadership, and service quality improvement to ensure providers meet and exceed compliance standards. Her expertise in accreditation processes, strategic planning, and staff training allows her to drive best practices and continuous improvement within healthcare and disability services. With a proven track record in clinical oversight, patient safety, and workforce management, Christine is committed to enhancing service delivery and regulatory adherence in the healthcare and disability sectors.
Daria Hashemizadeh
DARIA-HASHEMIZADEH
Accredited Auditor
MOCoach, GradDipIRHRM, BSc(Psych), CertIVTAE, CertIVDis
Daria is a highly experienced auditor, compliance specialist, and organisational coach with over 15 years of experience in disability services, training, and quality assurance. Holding a Master’s in Organisational Coaching, a Graduate Diploma in Industrial Relations and Human Resource Management, and a Bachelor of Psychology, Daria brings a strategic and person-centred approach to compliance and service development. Daria has worked extensively in business development, stakeholder engagement, and governance, ensuring service providers meet regulatory standards and industry best practices. Her expertise in training, process improvement, and policy development, combined with her deep knowledge of disability services and human resource management, makes her a trusted advisor in the auditing and compliance sector.
Debbie Fairburn
DEBBIE FAIRBURN RN
Accredited Auditor
BHSc (Nursing), BTrgDev, DipN, Cert IV TAE, Cert IV AWT
Debbie is a highly experienced auditor, registered nurse, and educator with over 30 years in healthcare, aged care, disability services, and quality compliance. Holding a Bachelor of Health Science in Nursing and a Bachelor of Training & Development, Debbie has played a key role in clinical governance, workforce training, and regulatory auditing. Debbie has been involved in national pilot programs for NDIS Practice Standards and quality frameworks. Her expertise in clinical risk management, workforce capability assessment, and accreditation processes ensures that service providers maintain the highest standards of care and compliance. With extensive experience in training and education, Debbie has developed and delivered competency-based learning programs for aged care, disability, and palliative care professionals. Her strong leadership in healthcare quality and risk assessment makes her a trusted expert in auditing and compliance.
Debra York
DEBRA YORK
Accredited Auditor
BBus, DipQA, DipWHS
Debra is a highly experienced auditor specialising in quality, risk, and compliance across disability services, community housing, and human services. With formal qualifications in Business, Quality Auditing, and Workplace Health & Safety, she has been conducting NDIS audits since 2018. Her extensive background includes risk management, internal audit programs, and governance, ensuring service providers meet the highest industry standards. Debra’s expertise in conducting audits for organisations undergoing growth and structural change, along with her ability to navigate complex regulatory frameworks, makes her an invaluable asset in promoting best practices and continuous improvement.
Dennis Pfitzner
DENNIS PFITZNER
Accredited Auditor
MCommMgmt (WAK)
Dennis is a highly experienced quality auditor, business strategist, and compliance consultant with over 20 years of experience in organisational development, governance, and risk management. Holding a Master of Communication Management and a background in Biological Sciences, Dennis has led quality assurance initiatives, operational assessments, and strategic improvements across healthcare, retail, and government sectors. Dennis applies his expertise in business process improvement, performance management, and stakeholder engagement to ensure service providers meet and exceed industry standards. His strong background in change management, data analysis, and policy development allows him to conduct thorough and insightful audits that drive continuous improvement. With extensive experience in workforce capability, human resources projects, and compliance monitoring, Dennis is a trusted professional in quality assurance and regulatory compliance.
Evelyn Clinton
EVELYN CLINTON
Accredited Auditor
MHM, DipWHS, DipBus, DipBM, DipMktg, Cert IV TAE, Cert IV Dis, Cert III Ind Sup
Evelyn Clinton is a highly skilled auditor, compliance specialist and business leader with extensive experience in health services, community care, and workplace safety. Holding a Master’s in Health Services Management and multiple diplomas in business, marketing, leadership, and work health & safety, Evelyn has worked across aged care, disability services, workplace health, and corporate governance. She has experience conducting compliance audits, risk assessments, and operational reviews to ensure service providers meet regulatory and industry standards. Evelyn’s deep understanding of workplace safety, community service management, and quality assurance enables her to provide insightful and actionable recommendations that drive organisational improvement. Her broad expertise in governance, human resources, training, and policy development, combined with her strong leadership in auditing and compliance, makes her a valuable asset in ensuring service excellence and regulatory adherence.
Fiona Montgomery RN
FIONA MONTGOMERY RN
Accredited Auditor
RN, PGCert ECPFCH, Cert Adult Teaching
Fiona is a highly experienced healthcare professional and Registered Nurse with extensive expertise in clinical governance, quality management, and compliance auditing. Fiona has been instrumental in service redesign, leadership, and compliance management across aged care, disability, mental health, and rehabilitation sectors. Fiona has conducted audits across aged care, disability, mental health, and community health services, ensuring providers uphold the highest standards of care and compliance. Fiona’s diverse career includes senior management roles, policy development, financial and HR oversight, and project management across Australia and New Zealand. Her meticulous approach and dedication to quality improvement make her an invaluable asset to service providers seeking excellence in governance and care delivery.
Helena Bernard
HELENA BERNARD
Accredited Auditor
BSocSc (HRD)
Helena is a highly experienced auditor with a strong background in social sciences and human resource development. Holding a Bachelor of Social Science (Human Resource Development), she brings extensive expertise in compliance, workforce planning, and organisational development. Helena has worked across various sectors, ensuring that service providers align with industry standards and best practices. Her ability to assess governance structures, risk management frameworks, and quality assurance systems enables her to conduct thorough audits that support continuous improvement. With a focus on effective service delivery and regulatory compliance, Helena plays a vital role in helping organisations maintain operational excellence.
Jenny Flynn
JENNY FLYNN
Accredited Auditor
BSocSc (HRD), Cert IV TAE
Jenny is an experienced auditor with a strong background in the human services sector, including disability services, community health, child safety, and workforce development. Holding a Bachelor of Social Science (Human Resource Development) and a Certificate IV in Training and Assessment, Jenny has held executive and senior management roles in government and non-government organisations, particularly in rural and remote communities. Her expertise in quality systems, community capacity building, and governance allows her to conduct thorough and insightful audits, helping organisations enhance service delivery and operational excellence. Her passion for inclusive service models, strategic leadership, and continuous improvement makes her a highly valuable auditor dedicated to supporting providers in achieving best practices.
Jessica Jackson
JESSICA JACKSON
Accredited Auditor
BA (Psych), GradDip HRM
Jessica is a highly skilled auditor with over 12 years of experience in healthcare, aged care, and disability services across both the non-profit and private sectors. Holding a Bachelor of Arts (Psychology) and a Graduate Diploma in Human Resource Management, Jessica has held senior executive and management roles focusing on quality, compliance, risk, and service delivery efficiency. Her expertise in quality assurance, business strategy, and operational leadership ensures that providers achieve and maintain compliance while delivering high-quality care. Jessica’s strong analytical skills and strategic approach make her a valuable asset in driving service excellence and continuous improvement.
Jim Holland
JIM HOLLAND
Accredited Auditor
BA (SocSc), DipMechEng, Cert IV TAE
Jim is a highly experienced auditor with a diverse career spanning mechanical engineering, civil construction, juvenile justice, child protection, disability services, and community services. Holding a Bachelor of Social Science and a Diploma in Mechanical Engineering, Jim has held senior management roles across government, NGOs, and private sectors. Jim is recognised as a Specialist for Behaviour Support Audits. He also serves as a Community Visitor for Mental Health and Disability Services, ensuring compliance with human rights frameworks and legislative standards. Jim’s expertise in quality auditing, governance, risk management, and compliance allows him to provide thorough, insightful, and strategic audits that help organisations enhance service delivery and maintain regulatory compliance. His extensive background in policy development, industrial relations, and service reform makes him an invaluable resource in the auditing sector.
Jo Botting
JO BOTTING
Accredited Auditor
AdvDip L&M, AdvDip Bus
Jo is a highly skilled auditor with a strong background in quality assurance, compliance, and business leadership. Holding an Advanced Diploma in Business and Advanced Diplomas in Leadership & Management and Business. With a diverse career spanning business development, small business mentoring, IT systems, and compliance auditing, Jo has worked in leadership, training, and regulatory oversight. She has mentored over 3,000 small business owners and successfully led audits for various service compliance frameworks. Her expertise in risk management, governance, and operational efficiency ensures service providers meet the highest compliance and quality standards. Passionate about continuous improvement and business growth, Jo is committed to helping organisations enhance service delivery while maintaining full regulatory compliance.
Julie Dorans
JULIE DORANS
Accredited Auditor
BEd, GradDip SpecEd, Cert IV TAE
Julie is a highly experienced auditor with a strong background in education, disability services, and community care. Holding a Bachelor of Education, a Graduate Diploma in Special Education she brings extensive expertise to quality management system audits. Julie has over 25 years of experience in disability case management, policy development, and service coordination. She has worked extensively in early intervention, family support, and complex case management, ensuring high-quality service delivery for children, families, and individuals with disabilities. Julie has a special interest in Early Childhood NDIS audits and applies her deep sector knowledge to ensure compliance, best practice implementation, and person-centred service delivery. Her expertise in coaching, mentoring, and systemic quality improvement makes her a valuable asset in supporting providers to achieve excellence.
Kathy Ferguson RN
KATHY FERGUSON RN
Accredited Auditor
GradDip HSM, Cert Healthcare Auditing
Kathy is a highly experienced auditor and registered nurse with a career spanning over 40 years in healthcare leadership, clinical governance, and compliance auditing. Holding a Graduate Diploma in Health Services Management and a Certificate in Healthcare Auditing, Kathy has led major quality, risk, and accreditation processes in Primary & Community Health, Aged Care, and Disability Services. Kathy has been conducting audits since 2018, bringing her deep regulatory knowledge and clinical expertise to ensure service providers meet the highest standards of compliance and quality. With a background in strategic leadership and operational management, she excels in risk assessment, continuous improvement, and stakeholder engagement. Her commitment to quality assurance and best practice implementation makes her an invaluable asset in supporting organisations to achieve and maintain compliance.
Kelli Mason
KELLI MASON
Accredited Auditor
DipBus (HR), Cert IV HRM, Cert IV TAE
Kelli is a highly skilled auditor and compliance specialist with a strong background in NDIS compliance, HR management, and business operations. With over a decade of experience in human resources, payroll, and business leadership, Kelli has successfully managed large teams and complex compliance processes across various industries, including community services, manufacturing, and distribution. As a business owner and NDIS compliance manager, Kelli has been directly responsible for audit management, regulatory adherence, and quality assurance. Her extensive knowledge of HR policies, risk management, and process improvement allows her to conduct thorough and insightful audits that support service providers in achieving compliance and operational efficiency.
Ken Moore
KEN MOORE
Accredited Auditor
BA, MHP
Ken is a highly experienced auditor with a background in health planning, governance, and quality management. Holding a Bachelor of Arts and a Master of Health Planning, Ken has spent over two decades in executive roles within the disability, aged care, and employment services sectors. His extensive expertise in contract management, risk assessment, and organisational compliance ensures service providers meet the highest regulatory and operational standards. Ken’s ability to align quality frameworks with best practice service delivery makes him a valuable asset in the auditing sector.
Kolade Giwa
KOLADE GIWA
MBBS, MSc PH, Dip Mgt & Ldrshp, Dip MH
Kolade is a highly skilled auditor, public health specialist, and medical professional with over 18 years of experience in healthcare governance, risk management, and compliance auditing. Holding a Bachelor of Medicine, Bachelor of Surgery and a Master’s in Public Health, Kolade has worked extensively in clinical settings, regulatory compliance, and policy development. Kolade specialises in operational risk management and enterprise governance, ensuring that service providers adhere to the highest quality and compliance standards. His expertise in incident management, client safety, and regulatory frameworks enables him to conduct thorough and insightful audits that drive service excellence.
Dr. Lindsay Cole
DR LINDSAY COLE
Accredited Auditor
PhD, MAppBehAn, BHSc (Hons), GradDip PsychSci, BSocSc (Human Services)
Dr. Lindsay Cole is a highly experienced auditor and compliance specialist with extensive expertise in governance, policy development, and quality management. Holding a PhD in Psychology and extensive experience in aged care, disability, and mental health services, Lindsay has played a key role in strategic planning, regulatory compliance, and service evaluation. As an Executive Director of Clinical Operations, Lindsay has led major accreditation and governance projects, ensuring service providers achieve and maintain the highest quality standards. Her deep understanding of risk assessment, policy development, and continuous improvement allows her to conduct comprehensive audits that support excellence in service delivery.
Maby Sebastian
MABY SEBASTIAN
Accredited Auditor
RN, Cert IV TAE
Maby is a highly skilled auditor and technical expert with extensive experience in healthcare, clinical governance, and quality management. As a registered nurse and clinical auditor, she has conducted numerous audits, ensuring service providers maintain high standards of care, compliance, and risk management. With a background in perioperative nursing, infection control, and training, Maby brings a clinical perspective to auditing, ensuring service providers adhere to best practices and regulatory requirements. Her strong analytical skills and leadership in quality assurance make her a trusted compliance expert in the industry.
Melvina Peka
MELVINA PEKA
Accredited Auditor
RN, MHN, MHM
Melvina is a highly experienced auditor with a Master’s degree in Mental Health Management and extensive experience in healthcare compliance and clinical governance. With a background in aged care, disability, and mental health services, Melvina has held senior leadership roles in quality management and compliance. She has conducted numerous comprehensive audits and quality assessments to ensure service excellence, risk mitigation, and continuous improvement. Her expertise in stakeholder engagement, policy development, and clinical training makes her a valuable resource for service providers seeking to enhance compliance and operational effectiveness.
Michelle Haddon
MICHELLE HADDON
Accredited Auditor
BA (Disability), GradDip CSM
Michelle is a highly skilled auditor and disability services specialist with a Bachelor of Arts (Disability) and a Graduate Diploma in Community Services Management. With over 20 years of experience in advocacy, quality assurance, and compliance, Michelle has played a key role in governance, risk management, and service improvement. As an auditor, Michelle has extensive expertise in human rights-based service delivery, audit preparation, and continuous improvement strategies. Her ability to evaluate compliance frameworks, assess risk, and support service providers makes her a trusted expert in the field.
Mitchell Rixon
MITCHELL RIXON
Accredited Auditor
ISO 9001 LA
Mitchell is a highly experienced quality auditor and quality manager specialising in the disability sector. With over eight years in quality management, Mitchell has led complex accreditation processes for disability and mental health service providers. As a NDIS provider himself, Mitchell has lived experience navigating compliance requirements, preparing for audits, and implementing quality improvement frameworks. His strong analytical skills, attention to detail, and deep knowledge of quality assurance systems ensure service providers achieve operational excellence and regulatory compliance.
Narayan Ramchandani
NARAYAN RAMCHANDANI
MBA (InfoSys), MCom
Narayan is a highly experienced auditor and technology consultant with a strong background in IT management, business analysis, and compliance. Holding an MBA in Information Systems from the University of South Australia, Narayan has worked extensively in government, defence, and disability services. Narayan has conducted countless audits, ensuring providers meet quality and compliance standards. His expertise in stakeholder management, process improvement, and risk assessment enables him to provide strategic insights and practical solutions for service providers navigating compliance.
Raj Jattana
RAJ JATTANA
Accredited Auditor
RN, BNSc, BSc (Biochem), Cert III Aged Care
Raj is a highly skilled registered nurse and auditor with a strong clinical and compliance background. Holding a Bachelor of Nursing Science and a Bachelor of Science (Biochemistry), Raj has worked across aged care, disability, and acute healthcare settings. As an auditor and technical expert, Raj specialises in clinical assessment, compliance assessment, and quality assurance. His extensive experience in clinical leadership, patient safety, and risk management ensures that service providers maintain high standards of care and operational efficiency.
Rob Bellchambers
ROB BELLCHAMBERS
Accredited Auditor
AdvDip L&M, AdvDip Dis, GradCert Risk Mgt
Rob is a highly experienced auditor and compliance specialist with nearly 30 years in the human services sector, including 15 years in quality, risk, and compliance management. Holding a Diploma in Quality Auditing and Advanced Diplomas in Leadership, Business, and Disability, Rob has extensive expertise in risk assessment, governance, and accreditation processes. As a qualit and risk auditor, Rob has led internal and third-party audits to ensure service providers uphold regulatory and quality standards. His deep knowledge of legislation, compliance frameworks, and continuous improvement strategies makes him a trusted advisor in the sector.
Sharna Cluff
SHARNA CLUFF
Accredited Auditor
Dip Hosp Mgt, Cert IV TAE
Sharna Cluff is a dedicated and adaptable auditor and compliance specialist with a background in quality management, auditing, and business administration. With over 10 years of experience in quality assurance, continuous improvement, and compliance monitoring, Sharna works closely with service providers to enhance operational efficiency and meet industry standards. Her expertise in policy development, contract management, and audit preparation ensures thorough and insightful audits.
Stephen Van Der Lit
STEPHEN VAN DER LIT
Accredited Auditor
BAppSc (Metallurgy), MBA (Ent & Innovation)
Stephan is a highly skilled auditor and compliance expert with extensive experience in quality assurance, governance, and industry policy. Holding a Bachelor of Applied Science (Metallurgy) and a Master of Business Administration, Stephan has worked in mining, engineering, manufacturing, defence, and aerospace sectors before transitioning to the disability and human services industry. As an auditor, Stephan conducts compliance assessments and strategic audits, ensuring service providers meet and exceed regulatory requirements. His deep industry knowledge, process improvement expertise, and stakeholder engagement skills make him an invaluable resource for service providers navigating complex compliance landscapes.
Sue Stedman
SUE STEDMAN
Accredited Auditor
GradCert Bus, AdvDip ComServ, Dip DisServ Mgt, Cert IV TAE, Cert IV DisServ
With 30 years of experience in the disability sector, Sue has held senior roles within government and disability provider services, demonstrating a strong commitment to high-quality service delivery and advocacy for people with disabilities. Holding a Graduate Certificate in Business, an Advanced Diploma in Community Services, and a Diploma in Disability Services Management, Sue has extensive expertise in compliance, quality assurance, and service development. Her Cert IV in Training and Assessment and Cert IV in Disability Services further strengthen her ability to assess providers against industry standards. As an auditor and compliance specialist, Sue ensures service providers meet best practice standards, regulatory requirements, and continuous improvement goals. Her deep sector knowledge, leadership experience, and focus on client-centred service delivery make her a valuable asset to the auditing and compliance field.
Susan Walker
SUSAN WALKER
Accredited Auditor
RN, BN, GradDip Midwifery, DipQA, Dip L&M, Dip Bus, Cert IV TAE
Susan is a highly experienced registered nurse, midwife, and quality assessor with over 25 years in clinical care, healthcare education, and compliance auditing. Holding a Bachelor of Nursing and a Graduate Diploma in Midwifery, Susan has held senior roles in healthcare governance, patient safety, and training. With Diplomas in Quality Auditing, Leadership & Management, and Business, she brings a strong focus on continuous improvement, risk management, and regulatory compliance. As a quality assessor, Susan has played a key role in ensuring providers meet national healthcare and disability sector standards. Her expertise in healthcare education, clinical governance, and quality assurance enables her to conduct thorough, insightful audits that enhance service delivery and patient safety.
Taryn Houghton
TARYN HOUGHTON
Accredited Auditor
BSc (Health Promotion), GradDip BusLaw, Mini MBA
Taryn is a highly experienced auditor, governance specialist, and executive leader with a background in quality assurance, risk management, and compliance. Holding a Bachelor of Science in Health Promotion and a Graduate Diploma in Business Law, Taryn has worked in stratgic leadership roles within disability, aged care, and community health sectors. As an auditor, she has conducted compliance assessments, risk evaluations, and governance reviews to ensure service providers meet industry regulations and best practices. Her expertise in policy development, stakeholder engagement, and organisational improvement makes her a trusted professional in the field of compliance and quality assurance.
Yavin Grewal
YAVIN GREWAL
Accredited Auditor
MSW, MBA, GradCert Grief & Trauma Counselling, DipQM, Cert IV MH & Dis
Yavin Grewal is a highly experienced auditor, social worker and mental health specialist, with over a decade of experience in child protection, mental health, and disability services. Holding a Master’s in Social Work, an MBA, and a Graduate Certificate in Grief and Trauma Counselling, Yavin has worked in crisis intervention, case management, and quality compliance roles. His strong background in compliance, risk management, and stakeholder engagement allows him to conduct thorough and insightful audits that support quality improvement and best practices. His hands-on experience in disability support, trauma-informed care, and mental health services, along with his deep understanding of governance and compliance frameworks, makes him a valuable asset in ensuring service excellence and regulatory adherence.
Yibo Shan
YIBO SHAN
Accredited Auditor
MPA, DipCommServ
Yibo is a highly experienced auditor and compliance specialist with a strong background in accounting, business operations, and community services. Holding a Master of Professional Accounting from Monash University and a Diploma of Community Services, Yibo has worked extensively in financial management, compliance, and operational leadership. As a Lead Auditor and NDIS compliance specialist, Yibo has led quality assurance initiatives, strategic planning, and internal audits to ensure regulatory adherence and continuous improvement. Her expertise in governance, stakeholder engagement, and risk management allows him to provide practical and strategic insights to service providers navigating compliance frameworks. Her commitment to service quality, financial transparency, and process optimisation makes him a valuable asset in the auditing and compliance sector.
